FAQ
Frequently asked questions
How do I order?
Choose your product on our Etsy shop and complete checkout there. We'll send you a secure link to upload your photo after your order.
What photo works best?
Clear, well-lit, and straight-on, with the subject fully in frame and no major obstructions.
How many style choices do I get?
Five distinct artistic directions, all reviewed by the artist before you see them.
Can I add personalised text?
This is on our roadmap for digital and print tiers. On hand-painted commissions, any requested text is genuinely hand-lettered by the artist, never printed.
Is my photo private?
Yes. Reference photos are used only to create your artwork and handled privately throughout.
What if I'm not happy with my result?
Contact us and we'll work with you to put it right.
Do you ship internationally?
Shipping options are shown at checkout on the relevant Etsy listing.
Where can I see delivery and returns details?
See our Delivery & Returns page.